Shipping policy

Dear Customers, Please read before making your purchase.

 

Your order will be processed according to our processing times (1-2 business days) then shipped using your selected shipping preference.

By purchasing from INNER GLOW LIFE and selecting expedited shipping you are agreeing that your order may not go out the same day of purchase OR get processed overnight but your order will be shipped using expedited shipping. 

There are no shipping refunds once your order has shipped. 

We do put all expedited packages at the front of the processing que each day. 

Orders will be shipped via USPS or UPS and tracking will be provided within 2 days of your purchase.
( This is for all shipping selections) 

 

-Delivery time:

For US Orders: Please allow 3-8 business days depending on your region and distance from SoCal.

 

-The purchaser is responsible for providing us with the correct mailing address. PLEASE CHECK THE ADDRESS ON YOUR ORDER/PAYPAL/ SHOP PAY OR ACCOUNT BEFORE PURCHASING. 

Please be certain your address is correct before finalizing your order. We can not be responsible for goods delivered to the wrong address. Once shipped we will not be responsible for the wrong address.

-Lost or Stolen Packages:

By purchasing your products, You Agree that Inner Glow Life will not be held responsible for lost, delayed or stolen packages that have a confirmed delivery address. Please check with USPS or UPS for all shipping questions, concerns and updates. 


DAMAGED PRODUCT AND/OR INCORRECT ORDERS:

By purchasing your products, You Agree that Inner Glow Life will not be held responsible If you receive damaged product. In the event of receiving any damaged goods, please reach out to customer service, please also provide a picture within the email for review. If you believe that your order was processed or filled incorrectly, you must contact us by email within 5 days of receiving your order.

Email CustomerCare@innerglowlife.com if you have any questions, comments, or concerns.